Digital planners are usually seamless, but occasionally you might run into issues. Here's how to troubleshoot the most common problems.
1. Hyperlinks Not Working
Problem: Clicking links doesn't navigate to other
pages.
Solution: Make sure you're using a compatible app (GoodNotes, Notability,
Xodo). Some apps don't support PDF links. Try opening the file in a different app.
2. PDF Loading Slowly
Problem: The planner takes forever to
load.
Solution: PDFs with 365+ pages can be large. Close other apps to free up
memory. If the problem persists, try importing the PDF again or restarting your device.
3. Handwriting Looks Jagged
Problem: Your handwriting appears pixelated or
rough.
Solution: Lower the pen thickness in your app settings. Also, make sure palm
rejection is enabled so your hand doesn't create accidental marks.
4. Stickers Won't Import
Problem: Can't add stickers to the
planner.
Solution: Make sure the sticker files are in PNG format with transparent
backgrounds. Use the image import tool, not the pen tool.
5. Can't Find a Specific Day
Problem: Navigation feels
confusing.
Solution: Use the index page to jump to any month. From the monthly view,
click the date to jump to the daily page. Practice navigating a few times to get familiar.